Privacy Policy

J & F DEPARTMENT STORE CORPORATION ("the Company") is committed to protecting your privacy. This Privacy Policy explains how the Company collects, uses, discloses, and safeguards your personal information and sensitive personal information (the "information") when using the J&F Mall mobile application and related services, including our wholesale self-picking service (collectively, the "Platform").

By accessing or using the Platform, you signify that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our User Agreement.

1. Information We Collect

a. Personal Information You Provide:

• Account Information: Business name, business address, tax identification number, owner/representative's name, email address, and phone number.
• Identity Verification: Government-issued ID details presented for self-picking verification.
• Financial Information: Payment information is processed by secure third-party payment processors.
• Communications: Records of correspondence with customer service and feedback.

b. Information Collected Automatically:

• Device Information: Device model, operating system, unique identifiers, and network information.
• Usage Data: Products viewed, searches, orders, and membership points interactions.
• Location Information: Approximate or precise location data with user consent.

2. How We Receive Your Personal Data

a. Data You Provide Directly:

• Account registration details.
• Identity verification during self-picking.
• Payment data via third-party processors.
• Customer service communications.

b. Data Collected Automatically:

• Device and log information.
• Location data (with consent).
• Membership points transactions.

3. How We Use Your Information

• Account creation and management.
• Order processing and self-picking service.
• Membership & loyalty program management.
• Identity verification.
• Customer communications.
• Personalized recommendations.
• System troubleshooting and security.
• Legal compliance and dispute resolution.

4. How We Share Your Information

• Service Providers: Payment, hosting, analytics, and email services.
• Legal Requirements: Compliance with laws and court orders.
• Protection of Rights: Fraud prevention and safety.
• Business Transfers: Mergers, acquisitions, or asset sales.

5. Data Retention

Personal data is retained only as long as necessary for business, legal, and compliance purposes.

6. Your Rights Under the Data Privacy Act

• Right to Access
• Right to Rectification
• Right to Erasure
• Right to Data Portability
• Right to Object

7. Security of Your Information

We use encryption, SSL, and access controls to protect your data, though no system is 100% secure.

8. Cookies and Tracking Technologies

Cookies are used to improve user experience and analytics. Users may control cookies in browser settings.

9. Changes to This Privacy Policy

Updates will be posted on this page. Continued use indicates acceptance of changes.

10. Contact Us

For any questions or requests, please contact our Data Protection Officer.